Shipping policy

1) Processing Time
Orders are processed within [1–3] business days (excluding weekends and holidays). During launches or high-demand periods, processing may take longer.

2) Shipping Destinations
We ship to: [COUNTRIES/REGIONS LIST].
If your country is not listed, contact us at contact@elaissaoui.com.

3) Shipping Rates & Delivery Estimates
Shipping fees are calculated at checkout based on your location and order weight/size.
Estimated delivery times:
- [DOMESTIC REGION]: [X–Y] business days
- International: [X–Y] business days
Delivery times are estimates and can vary due to customs, carrier delays, or peak seasons.

4) Tracking
If tracking is available for your shipment, you will receive a tracking link by email once your order ships.

5) Customs, Duties, and Taxes (International)
International orders may be subject to customs duties, import taxes, or brokerage fees charged by your local authorities. These charges are the customer’s responsibility.

6) Address Accuracy
Please ensure your shipping address is correct. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If you notice an error, contact us immediately at [SUPPORT_EMAIL]. Address changes are not guaranteed once an order has been processed.

7) Lost, Delayed, or Stolen Packages
If your tracking shows delivered but you did not receive your order, contact the carrier first and then email us at contact@elaissaoui.com. We will assist where possible, but we are not responsible for theft after confirmed delivery.

8) Shipping Restrictions
We do not ship to P.O. boxes: [YES/NO].  
Carrier restrictions may apply to certain items or destinations.